Online services

You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.

Which online service to use?

There are different online services for different tasks.

Livi

Use your Livi account (on the Livi website or in the Livi app) to:

  • Get medical advice
  • Get referrals

Your NHS account

Use your NHS account (on the NHS website or in the NHS app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • Get your test results
  • View your medical record

See Registering for online services on how to register for this service.

SystmOnline

Use your SystmOnline account (on the SystmOnline website) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription

See Registering for online services on how to register for this service.

Registering for online services

To register for online services, so you can book appointments, order medication and view your medical record, please contact reception.

Date published: 19th June, 2023
Date last updated: 20th June, 2023