Eldene Surgery
01793 522710

Repeat prescriptions

Prescription Ordering Direct (POD)

You can order Prescriptions via phone through Prescription Ordering Direct. Please click the link below for more details.

Please note call waiting times are shorter Tuesday to Friday.

Prescription Ordering Direct (POD)


Online Services

Online services (Online Appointments and Repeat Prescriptions) are now available. This is done through SystmOnline. To take advantage of these services you will need to create an individual account which is generated by a unique letter supplied by the Practice’s clinical computer system. Please ask at Reception.

Follow the link below to access online services:


Please allow 3 working days for your prescription request administration to be completed by our team, and a further 2 working days for the receiving pharmacy team to make up/order in the medicines/items on the prescription. In practice this means that you should be allowing a minimum of 5 working days for prescription requests or risk delays with or interruptions to your supply of medication or other prescription items.