To order a repeat prescription
- Use your NHS account (on the NHS website or in the NHS app).
- Phone the Prescription Ordering Direct line when we are open, Monday to Friday.
- Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.
- Use your SystmOnline account (on the SystmOnline website.)
Your prescription will be ready for collection 3 days after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.
If we have your mobile number, we will send a text to let you know when your prescription is ready to collect.
You can use an online form to give us your mobile number.
We can also post your prescription to you if you provide us with a stamped, addressed envelope.
Electronic prescriptions service (EPS)
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.
You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.
You will not have to collect a paper repeat prescription from your GP practice.
We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.
If you need urgent advice about your medication outside our surgery hours, please call NHS 111.