Getting the most out of the LIVI APP – Important Information

Dear Patients,


Please see below for important details to ensure the best utilisation of the LIVI App:


Accurate Information Entry: When scheduling appointments through the Livi App, it’s important for you to ensure that all the information you input is accurate. This includes all personal details including full name, date of birth, and home address that match to this information held by your GP practice. Accuracy is vital to avoid any discrepancies that could potentially lead to appointment cancellations or delays in your care.

Timely Cancellation: Please be mindful of the importance of promptly cancelling any Livi appointments made through the app if you no longer require them. By doing so, you can free up appointment slots for other patients in need of assistance. This will help optimise our scheduling system and ensure that everyone receives timely care.